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Instructional Systems Development


Faculty and Staff


Program Director

Williams, Greg



Ahmad, Rafi

Berge, Zane

Buelow, John

Campos, Jeannette

Curran, Keith

Erdman, Carol

Hodell, Chuck

Ira, Katherine

Kellermann, Paul

Petska, Deborah

Raudenbush, Linda

Sullivan, Rick

Weinstein, Stuart

Williams, Greg

Zaranis, Catherine

Greg Williams
Director and Clinical Associate Professor

B.A., M.S., C.A.S. State University of New York at Plattsburgh;
Ed.D. The George Washington University

Dr. Williams has over 20 years experience as a faculty member, administrator, trainer, instructional designer, and consultant in education, the private sector and the federal government. He has designed, developed and taught online and in-person courses at numerous universities. He currently serves as the Director of the graduate program in Instructional Systems Development at UMBC, and also teaches in the program.

Additionally, he has served as the Director of Training for Montgomery College's Business Industry and Government Services for nearly 10 years. This unit provides training to external organizations in the public, private and non-profit sectors. He has also served as the Director of Montgomery County’s Small Business Development Center.

Dr. Williams completed his B.A., M.S., C.A.S. at The State University of New York at Plattsburgh. He completed his Ed.D. at The George Washington University.

Phone: 443-543-5447
Web Site:
Twitter: gregwilliams123


Rafi Ahmad
Manager/Adjunct Instructor

B.S., University of Maryland University College;
M.S., Johns Hopkins University

Rafi Ahmad has over 10 years experience in corporate training. During these years, he held positions that included: trainer, instructional designer, programmer, senior lead designer, project manager and senior e-learning consultant. Most of his experience focused on projects that involve the development of multimedia training solutions.
Mr. Ahmad is currently employed as Training Manager with CitiFinancial where he manages the instructional design team responsible for developing instructor-led and online training for the over 2,000 CitiFinancial network branches and centers in the U.S. and Canada.

Prior to joining CitiFinancial, Mr. Ahmad worked as a Lead Designer for a consultant company called Novations. As a Lead Designer, he was responsible for leading projects teams in the development of online training solutions for clients such as Verizon, Concert, and XO Communications. Before Novations, Mr. Ahmad worked for Zurich Insurance as a Training Consultant where he was responsible for designing and facilitating instructor-led training, and developing computer-based training solutions in support of the company's underwriting personnel.

Since 2001, Mr. Ahmad has served as an adjunct faculty member in the University of Maryland , Baltimore County's Instructional Systems Design Graduate program, teaching EDUC 683, which is a class that focuses on the design and management of multi-media design projects.

Phone: 410-519-6040


Zane Berge
Professor of Education

B.S., Rochester Institute of Technology
Ph.D., Michigan State University
Certification in Distance Education, Pennsylvania State University

Dr. Berge has been affiliated with the ISD-Training and Development program since 1995. He served as the director for the Training Systems Graduate Programs through 2001. Previously, he directed the Center for Teaching and Technology at Georgetown University, where he also worked as the Assistant Director for the Academic Computer Center. Dr. Berge's chief research interests are related to distance education and online learning. He is a prolific and widely published author of books and journal articles on these topics. Recent publications include Virtual schools: Planning for success. (2005); Sustaining distance training: Integrating learning technologies into the fabric of the enterprise (2001); Wired Together: Computer-Mediated Communication in K-12, Volumes 1-4 (1998); and Distance Training: How Innovative Organizations are Using Technology to Maximize Learning and Meet Business Objectives (1998).

In 1999, Dr. Berge was honored with the Charles A. Wedemeyer Award for Distinguished Scholarship and Publication by the University Continuing Education Association.

Phone: 410-455-2306
Web site:


John Buelow
Adjunct Instructor

B.A., Providence College;
M.S., Johns Hopkins University

John Buelow is the Director of Talent Development - Deputy Potentiometrist at Skyline Network Engineering in Baltimore, MD. John consults with Fortune 500 companies to develop creative, customized solutions to establish negotiations skills as a core competency. He has designed systems to assess business processes and culture to maximize the impact of training and consulting engagements with SNI.

John’s career began in 1988 as a Special Education Teacher at the New England Center for Autism in Southborough MA and at NYNEX Information Resources Company a Manager in Labor Relations. This teaching and negotiating experience is reflected in his course design and positive approach to classroom facilitation.

John relocated to New York City to work in sales with the Allegis Group. He established the Telecommunications Training Center program where over 300 unemployed technicians updated their technical skills and were placed at companies throughout the metro NY/NJ region. In 1995 John accepted a position with Allegis as a Training Director and over the next seven years he developed and delivered sales, leadership and management training to over 10,000 Allegis employees.

In 2002, John joined Sylvan University, the training and development organization for Sylvan Learning Centers. Under his direction, Sylvan University increased training output over 300% and increased customer satisfaction with SLC training by 29%. John also successfully introduced a distance learning strategy for re-certifying Sylvan’s full time staff across the United States and Canada.

John holds a B.A. in psychology from Providence College and a Master’s in Organizational Development and Human Resources from the Johns Hopkins University. In 2005, he presented The Direct Path to Training ROI, a white paper at the World Negotiations Forum in New York.

John lives with his wife and his two children in Bel Air, Maryland.

Phone: 443-414-5347
E-mail: JBuelow@skylinenet.nett


Jeannette Campos
ISD Instructor

B.A., University of Pittsburg
M.A., University of Maryland, Baltimore County

Jeannette Campos has more than ten years of experience in instructional systems design and workforce development. Ms. Campos owns and operates a service-disabled veteran small business that provides design solutions to government, commercial and non-profit clients. Her recent projects include analyzing and authoring program design models, documenting and analyzing annual training assessments, designing and executing research agendas and conducting analysis for longitudinal impact studies.

Jeannette is a summa cum laude graduate of the University of Pittsburgh with a BA in anthropology. She furthered her studies through the UMBC ISD-TS program, earning her MA in 2002. Jeannette currently serves as adjunct faculty, specializing in EDUC 603: Assessment and Evaluation for Instructional Designers.

When not working, she can be found outside with her two young sons, in the dojo training for her black belt in Thai Kickboxing or exploring her native New England on the back of her husband's Harley.

Phone: 410-455-1524


Keith Curran
Adjunct Instructor

B.S., U. S. Coast Guard Academy
MALD, Fletcher School of Law and Diplomacy, Tufts University
M. A., University of Maryland Baltimore County (UMBC)

Mr. Curran currently serves as the Chief Operating Officer for Harkcon, Inc., a training and human performance improvement company providing comprehensive organizational and workforce performance analysis, training development & delivery, and comprehensive performance support with a variety of customized, innovative solutions in the public and private sectors. He has been affiliated with UMBC's ISD -Training Systems program since 1999 when he began work on his Master's. He has taught at the undergraduate level at the U.S. Coast Guard Academy from 1989-1993 and at UMBC from 2001 to 2003. He has been a lecturer in the ISD - Training Systems program since 2004. He is a retired Coast Guard Officer, primarily serving underway on ships and in performance improvement and training jobs when ashore.



Carol Erdman
Consultant/Adjunct Instructor

M.A. University of Maryland, Baltimore County
B.A. University of Maryland, Baltimore County

Ms. Carol Erdman has been affiliated with the ISD - Training Systems program for over a decade. Erdman has more than 15 years of experience in human resources, performance technology, and organizational development. During her career, she managed employee relations, labor relations, EEO compliance and training and development for two 300+ bed, acute care, teaching hospitals. She has extensive experience developing training at all levels, from a one-hour in-service designed for a small department to a two-year progressive training program for a medical center of 5,000 employees. Erdman has also handled over 100 EEOC charges and worked with employees and managers to settle many more issues internally. She designed the leadership curriculum for top-level managers and executives in the IRS and the U.S. Forest Service, and has developed a change management program used in every U.S. region, including Alaska and Puerto Rico. Erdman is also an alumnus of the ISD program.



Chuck Hodell
Associate Director

B.A., Antioch University
M.A., University of Maryland Baltimore County
Ph.D., University of Maryland Baltimore County

Dr. Hodell is Associate Director of the Graduate Program in Instructional Systems Development at UMBC. He has been actively involved with the program since 1990 when he entered as a student and graduated in 1992. He joined the faculty in 1993 and has taught continuously since that time serving as both an adjunct and lecturer before assuming his present position. Dr. Hodell is the former Deputy Provost of the National Labor College. He also holds the appointed office of RACES Officer in the Department of Emergency Management for Queen Anne’s County, Maryland. Dr. Hodell has written extensively in the field of Instructional Design and the 3rd edition of his book ”ISD from the Ground Up: A No-Nonsense Approach to Instructional Design” will soon be released by the American Society for Training and Development. Dr. Hodell is responsible for academic advising and also teaches EDUC 602 and other courses within the program.



Katherine Ira
Adjunct Instructor

B.A., The State University of New York at Brockport
M.A., University of Maryland, Baltimore County

Ms. Ira is an alumnus of the ISD Graduate Program at UMBC. She has over 25 years experience in adult education and earned certification in adult education from the state of California. For the past 17 years, she has worked in the UMBC Department of Education as the Grant manager of the MD Adult Education Special Project: Staff Development, a federal flow-through grant from the Maryland Department of Labor, Licensing and Regulation. She has designed, developed and implemented online and in-person professional development activities throughout Maryland for adult education instructors and program leadership staff. Prior to this, she served as an Adult Basic Education Program Coordinator, an Adult General Education Principal and an Evening High School Principal for Baltimore County Public Schools. In addition, she was the Webmaster for the Maryland Association of Adult, Continuing and Community Education (MAACCE).

Ms. Ira completed her M.A. from UMBC and B.A. from the State University of New York at Brockport.



Paul Kellerman
Adjunct Faculty

B.A., University of Delaware
M.A., University of Maryland, Baltimore County

Mr. Kellerman is an alumni of the ISD-TS Graduate Program, and has taught EDUC 681 since 2001. A teacher at Mount Saint Joseph High School since 1993, Mr. Kellerman is also the computer science department chairperson. In addition to teaching Web Design and Visual Basic, he advises on the integration of technology for the school, coordinates training and support of technology for faculty, and maintains the school Web site. He also teaches graduate-level instructional technology courses for teachers at Goucher College (since 2004) and taught an Internet literacy course online at CCBC Catonsville for three years.

Mr. Kellerman holds an M.A. from UMBC, a B.A. from the University of Delaware, and a Computer
Programming certificate from CCBC Catonsville.



Deborah Petska
Adjunct Instructor

B.S., University of Maryland, College Park
M.A., University of Maryland, Baltimore County

Ms. Petska is the Director of Workplace Learning at Danya International, Inc. She

serves as Danya’s internal consultant for a variety of classroom and online training initiatives. She has provided instructional design expertise to many Government-sponsored training initiatives, including a multi-stage pilot training on strategic planning to eliminate health disparities. Ms. Petska has an extensive background in instructional systems development, adult learning theory, training evaluation design, data collection and analysis; project planning, execution, and management; strategic and tactical analysis; and process improvement. She currently teaches EDUC 603 Instructional Systems Development II and EDUC 689C Project Management for Training Professionals.

Phone: 240-645–1076


Linda Raudenbush
Adjunct Instructor

B.A., St. Joseph College
M.S., Johns Hopkins University
Ph.D., George Washington University

Dr. Raudenbush brings a diverse educational background to her work at UMBC, where she has worked as an adjunct instructor since 1990. She earned her undergraduate degree in math, science and secondary education; a master's degree in applied behavioral science, as well as a doctoral degree in human resource development. Her research interests include the study of leadership principles, human resource development, women in the workplace issues, action learning, and international human resource development. Professional interests include coaching certification, teaching online, and international work.

Phone: 202-720-3131


Rick Sullivan
Adjunct Instructor

B.S. Ohio University
M.S Purdue University
Ph.D. Ohio State University

Dr. Rick Sullivan has 40 years of experience in the design, delivery and evaluation of education and training interventions to improve worker performance. He has written a number of books and articles and has presented at many national and international conferences. Rick has conducted education and training courses in more than 25 countries and is known for his energetic and interactive presentation style. Rick was on the faculty of the University of Central Oklahoma for many years where he was responsible for the training and development and the technical teacher education degree programs. He also served as the Director of Training for Jhpiego at Johns Hopkins as well as the Director of Education and Training for IMPACT with the Ironworkers. Rick received his Bachelor of Science from Ohio University, Master of Science from Purdue University and his Ph.D. from The Ohio State University.



Stuart Weinstein
Adjunct Faculty

Ph.D., Instructional Systems Design, Florida State University, 1981.
M.Ed., Educational Media, University of Miami, 1976.
B.A., Mass Communications, University of Miami, 1972.

Dr. Weinstein is Practice Leader - Instructional Systems at Management Concepts, Inc. He has over 42 years of professional experience in research, design, and development for instructional and organizational development projects. He specializes in instructional design leading to the development of training programs, media development in all electronic formats and for classroom delivery, focus group facilitation, and organizational development/effectiveness operations. Dr. Weinstein has also been responsible for developing training requirements, analysis, and establishing training program and media customized to fit client needs and technology infrastructure at IBM, Booz Allen Hamilton and Unysis Corporation.

Over the past 30 years, Dr. Weinstein has been appointed as a member of eight Doctoral Dissertation committees and a Masters Thesis advisory board member in the areas of instructional systems design; dissemination and diffusion of instructional innovations; and educational research/statistics. His leadership in education include:

  • Chair, Montgomery County, Maryland, Advisory Council on Career and Technology Education.
  • Committee Member, Maryland Workforce Development Corporation - Technology Training Initiatives Committee.
  • Committee Chair, Florida State University, Instructional Systems Graduate Program Curriculum Advisory Council.
  • Special Advisor to the Dean, University of Miami School of Education.
  • President, Federal Educational Technology Association.
  • Committee Member, Association for Educational Communications and Technology, Training and Development Division.
  • Author and/or Presenter for 54 articles and conference presentations.

Phone: 202-262-6421


Catherine Zaranis
Adjunct Instructor

M.A. University of Maryland, Baltimore County
B.A. Franklin and Marshall College

Catherine Zaranis is an award winning Performance Consultant, Instructional Designer and Educator. In 2012, she founded, Perform-Link, where she builds customized leadership training and design solutions. She has led the re-design of instructional content for over 85+ courses for public and private sector clients, government, non-for-profits and higher education. Her high quality and high energy programs are well researched and delivered in a memorable down-to-earth style.

Catherine teaches EDUC 689 Connecting ISD and HPI. Prior to joining the University of Maryland Baltimore County (UMBC) Instructional Systems Development Faculty, Catherine was a successful Senior Leadership Development Consultant with Management Concepts, in Tyson's Corner, Virginia.

In 2011, the International Society for Performance Improvement honored Ms. Zaranis with a Chapter of Excellence Award for transforming the chapter, through innovating programming and increased membership, during her term as President. Catherine is an alumni of the ISD-TS Graduate Program received the prestigious 'Dr Marvin Cook Award' in 2010, awarded to one graduate student each year for Outstanding Academic Excellence, Service and Entrepreneurship.